Copyright © 2015 Lodore Swimming Pool Industries Inc.

LODORE POOLS

Shipping & Return Policy​




Most orders placed with Lodore in Canada are shipped using Canada Post or UPS, however, some larger items must be shipped using an LTL freight courier service to ensure safe arrival of your product.


Returns do not include free shipping – return shipping rates are calculated by the freight or courier company. If an order is canceled once in transit, it is considered a return, and the dealer is responsible for any applicable return shipping costs.
The cost of the return shipping will be deducted from any applicable credit or refund.
Lodore will pay applicable return shipping costs only if the return is a result of our error (you received an incorrect item, etc).